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Chefs in Action

TERMS & CONDITION

The terms and conditions may be subject to changes. All Chefs Supplies, Inc reserves the right to change, update and/or modify the terms and conditions at any time, without prior notice. You are encouraged to review the Terms and Conditions at time of purchase.

 

Minimum Order: All Chef Supplies, INC. requires a wholesale minimum order of $250.00. Handling fee will be charged accordingly
Shipping Charges: FOB Point of Origin Ex works NORTH HOLLYWOOD. All orders will be shipped UPS Ground unless otherwise requested. Charges are based on UPS published rates and restrictions. All non-standard and over-sized packages may result in higher shipping fees as per UPS published rates. All Chef Supplies, INC. may back-charge fees incurred from UPS for incorrect shipping address information. Please check your orders carefully. All Chefs Supplies, INC. will assume no responsibility for missing shipments to any addresses. 

Handling Charges: ALL invoices will include a handling fee which will be adjusted according to size and material used.

Will Call Orders: 24 hours minimum advance notice is required during business and opened hours excluding week ends and holidays. 1 location to pick up from NORTH HOLLYWOOD CALIFORNIA 91605.

 

(Please place your orders at least 1 business day prior to the date of desired shipping date

Order Processing Time: All orders of in-stock items will be shipped within 1 business day of receipt of order, conditions allowing. All Chefs Supplies, INC. is not responsible for delays resulting from incomplete or insufficient order information, weather conditions, common carrier errors, and any delays caused by conditions out of our control. International orders must be held until verification of compliance with local and international customs laws and regulations and with UPS or other carriers if and when requested...

NOTE: If you need your order to arrive by a specific date, please provide that information in the notes area during checkout & call our customer service staff to request a rush on processing or a specific date of arrival. 

Backorders: We do not ship or keep back orders unless specifically requested in writing by the customer.

 

Quotes: Quotes are valid until the end of the business day in which they are provided, USA Pacific Standard Time. Prices are subject to change without notice. 

Pricing: Orders are accepted on the condition that they are billed at the current price on the day of shipment. Prices are subject to change without notice. 

Returns:  Items returned due to customer’s error can be returned at the customer’s expense. These items must be in their original condition and packaging when received by All Chefs Supplies, INC. to receive a credit or refund.

Returns which are received by All Chefs Supplies, INC.: Broken, Soiled, Opened and or incomplete with products missing will be declared UNACCEPTABLE and will not be refunded or credited to customer and will be available for pick up at our NORTH HOLLYWOOD location or will be shipped back to customer at customer’s request and at customer’s expense. All returned items are subject to a 25% restocking fee and MUST HAVE and REQUIRE a return authorization code.

Shortages / Overages / Errors: Please report shortages, overages, incorrect or defective merchandise to All Chefs Supplies, INC. If possible take a picture of the damaged or incomplete case and e-mail to: info@allchefsuppliers.com immediately. upon receipt of the product. All Chefs Supplies, INC. will determine if an error occurred and if the entire shipment was received before credit or replacement product is issued. A return shipping label will be issued to the customer for any overages, defective products, or items which need to be returned to All Chef Supplies, INC. Please pack return items carefully to avoid damage in shipping to All Chef Supplies, INC.


NOTICE: Regarding Breakage and damages


When your shipment is delivered to you, please follow these instructions: 

Any carton that appears to be damaged or altered in any way must be opened and inspected. If damage is not detected upon delivery, your claim may not be fully honored. You must contact the shipping carrier and All Chefs Supplies, INC. immediately. The products you ordered and invoiced were given to the carrier in their original perfect condition and were packed with great care by our experienced packers, and as per shipping carrier’s requirements. The carrier is responsible for lost or damaged merchandise.

When any merchandise is received in damaged condition, take pictures note the time and place of delivery, the number of damaged cases or products and make a detailed claim immediately with the carrier. Keep the breakage in the original carton and packaging for inspection by the shipping carrier if needed later.

PAYMENT:  All orders are shipped on a prepaid basis, unless customers have an established credit history with All Chefs Supplies, INC.

All first orders are shipped on a prepaid basis. To obtain credit terms, customers need to fill out a credit application and sign a personal guaranty. No credit terms can and will be established otherwise: NO Exception.

We accept most major Credit Cards, checks, PayPal, Square.

Personalization of products with customer’s logo and brand

 

Personalized orders are payable 50% at receipt of purchase order, and 50% prior to shipping the order when completed. All Logos colors and description must be submitted to us to design and supply a prototype for final agreement and prior to production. Once the product is manufactured it cannot be changed or altered and is payable to All Chefs Supplies, Inc.

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